Barber’s Craft

At Barber’s Craft, customer satisfaction is our top priority. If you are not fully satisfied with the service you received, we offer the option to request a refund under the following conditions.

Exceptions:

• No refunds will be issued for missed appointments or no-shows.
• Gift cards are non-refundable and cannot be redeemed for cash.
• Refunds will not be granted for services performed by a different barber if the issue was not reported and addressed initially.

Services:

Due to the nature of grooming services, we generally do not offer refunds for completed haircuts, shaves, or other grooming services. However, if you are dissatisfied with the result, please let us know within 3 days of your appointment. We may offer a complimentary fix or adjustment by the original barber. Refunds will only be considered if the issue cannot be resolved through a correction.

Products:

For retail products purchased at our barbershop (e.g., hair products, grooming tools), we accept returns within 14 days of the original purchase date, provided the item is unused, in its original packaging, and accompanied by the receipt. Used or opened items are non-refundable unless proven to be defective.

How to Request a Refund:

To initiate a refund or service correction request, please contact us via email at [email protected] or visit us in person within the applicable time frame mentioned above. Include your name, date of service or purchase, and a brief description of your concern.

Policy Updates:

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with the effective date.

For any questions or refund requests, contact our support team at [email protected] .

Thank you for choosing Barber’s Craft. We appreciate your trust and are committed to delivering the finest grooming experience possible!